Promotion of Access to Information Act (PAIA) Manual
Section 51 Manual | POPIA Check
Last updated: 18 October 2026
1. Introduction
This manual is published in terms of Section 51 of the Promotion of Access to Information Act, 2 of 2000 (PAIA), as amended. POPIA Check is committed to transparency and accountability in the handling of information.
2. Contact Details of the Information Officer
Information Officer: The Director
Organisation: POPIA Check
Email: infofficer@popiacheck.co.za
Postal Address: Available upon written request
3. Records Available Without a Request
The following categories of information are available on our website without a formal PAIA request:
- Privacy Policy
- Terms of Service
- Cookie Policy
- This PAIA Manual
4. Records Available Upon Request
The following categories of records may be requested subject to the provisions of PAIA:
- Internal operational policies
- Contracts and agreements (to the extent permitted by law)
- Financial records (where legally required to be disclosed)
- Personal information held about the requester
5. How to Submit a Request
Requests must be submitted in writing using the current prescribed Form 2, available from the Information Regulator website (inforegulator.org.za/paia/), and sent to our Information Officer at the contact details above.
6. Fees
Request fees and access fees are charged in accordance with the PAIA Regulations. A deposit may be required for extensive requests.
7. Grounds for Refusal
We may refuse access to records on grounds set out in PAIA, including records that are confidential, legally privileged, or that would harm a third party's privacy.
8. Information Regulator
The Information Regulator (South Africa)
JD House, 27 Stiemens Street, Braamfontein, Johannesburg, 2001
Website: https://inforegulator.org.za/paia/